Your recipient will have to fill out a form in order to cash out the funds. They will then need to inform the agent that they have received money through City Express. The recipient can cash out the funds by going to the nearest City Express or local stores that service multiple partners (signage in stores). Once the sender completes the transfer, the recipient will receive an SMS with a pickup code.There are no cashout fees! Please find below some useful information to help your recipient to cash out their transfer in Nepal: We cannot modify any bank transfers, so please make sure everything is correct before validating your transfer. Alternatively, we will be happy to process a refund of the transfer for you. Transfers can be edited provided that they have not been picked up yet. Please make sure that you give the correct details to our customer service agents. Worry not! We can always change the mobile number and/or the name of your recipient. What can you do if you send money to the wrong person or to the wrong number? You can send funds up to the maximum limits permitted by our standard sending policies. We will simply charge a small % on the exchange rate and will not charge any extra fees at all. We are currently available in these countries.You can send money to a cash pickup service with City Express in Nepal and via bank transfers too. We always work hard and strive our best to offer you with fast and secure transfers at great rates. We may need additional documents, but you will be informed directly if that's the case for you. How much can you send You can send funds up to the maximum limits permitted by our standard sending policies. How much will you pay to send to Guatemala We will simply charge a small on the exchange rate and will not charge any extra fees at all. How to upload your ID ( English, French, German, Italian, Spanish, Portuguese, Vietnamese ) You can send money using bank and cash pickup transfers with Banrural Bank.Please refer to the materials below for more information. To verify your account, you’ll need to provide a government-issued identification document (ID) via the app. This is why sometimes we ask our customers to verify the ownership of their account. You can learn more here.Īs a regulated business for money transmission in multiple countries around the world, we need to follow compliance and security regulations to ensure our users' safety. We allow you to advance this fee in certain corridors. Please note: Some mobile money providers may charge the recipient a small fee upon cashing out. You can check our website and select where you would like to send money to see how much your transfer costs. We work hard to offer the best daily exchange rates possible!įor certain countries, a small fixed fee is charged, regardless of the amount you send. If you are sending a transfer to an e-wallet and use mobile money services, it depends on which provider you are sending money to and what type of wallet your recipient has ( see here).įor most markets, we charge a small percentage of the exchange rate and no additional transfer fees. 5,000 EUR per transaction (Germany and Netherlands, where the limit is 2,000 EUR and 4,000 EUR, respectively).Please note that Taptap Send also has an internal limit per transfer of: Please refer to this article for the most updated sending limits. The amount that you can send depends on the country and provider you send to. In some markets, we make it easier for you to send money by offering additional payment method(s) on top of debit cards: Please see here for what cards we accept. You can send money to Gcash and Paymaya Mobile Money wallets and initiate bank transfers to any bank How much will you pay to send to Philippines We will simply charge a small percentage of the exchange rate, and no additional transfer fees. You can send money using your debit cards and Visa/Master cards. You can also see this list on our website. Open the app and select the receiving country from the list on the homepage. You can send money to many countries across Asia, Africa and South America, with more coming soon. We may ask you to provide a photo of your identification document (ID) issued by the government to verify your account.
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